Terms of Service

Overview

Shenzhen Nosya Electronics Co., Ltd. operates this website and provides manufacturing, OEM/ODM production, and related services for professional audio cables. By accessing our site or placing an order, you agree to be bound by the following terms and conditions.

1. Orders & Custom Manufacturing

We specialize in custom cable production tailored to customer specifications. All manufacturing orders are processed based on confirmed technical drawings, materials, and sample approvals.

Custom Order Specifications

Clients are responsible for providing accurate specifications (gauge, connectors, shielding, jacket material, and lengths). Prototype samples are provided for review prior to mass production.

Order Confirmation & Deposit

Custom production begins upon receipt of the agreed deposit (typically 30% for custom manufacturing orders). Lead times are calculated from sample approval and deposit confirmation.

2. Quality Standards & Testing

All cables manufactured by Nosya undergo strict quality inspection, including continuity testing, soldering inspection, and strain-relief checks to meet international standards (UL, CE, RoHS, ISO 9001).

3. Intellectual Property & Confidentiality

We respect our clients' proprietary designs. All client-supplied logos, CAD files, tooling, and brand packaging materials are kept strictly confidential and will never be shared, sold, or used for unauthorized third parties.

4. Shipping, Delivery & Inspection

We offer flexible shipping terms including FOB, CIF, EXW, and door-to-door courier options (DHL, FedEx, sea freight). Clients are advised to inspect shipments upon arrival.

Notice of Discrepancy

Any claims regarding defects or quantity discrepancies must be submitted within 7 business days of delivery with inspection records or video proof.

5. Limitation of Liability & Force Majeure

Neither party shall be held liable for production or shipping delays resulting from circumstances beyond reasonable control, including extreme weather events, material supply chain disruptions, or customs clearance delays.

6. Contact Information

For inquiries regarding these Terms of Service, order contracts, or custom OEM/ODM agreements, please reach out to us:

Shenzhen Nosya Electronics Co., Ltd.
Huaning Science and Technology Park 201, Dalang Street, Longhua District, Shenzhen 518110, Guangdong, China
Email: nsy@nosya.com
Phone / WhatsApp: +86 13686899884